Payment Procedure
A) Domestic Payers
B) Commercial Payers
A) Domestic Payers( i.e Individuals not businesses)
1) When and to Whom.
- Payment for domestic services must be made directly to the service provider and immediately after the service.
Paying directly to the Service provider and paying immediately.
-Ensures that the agency and service providers do not have to waste time checking bank accounts to see if money has reached or not.
-Gives you(the client) the flexibility to occassionally increase or decrease length of service as the service provider will confirm if payment is correct then and there.
2) Mode of Payment - How to pay
- Cash is the most preferred means of payment - service providers find it expensive and time consuming to go bank and wait in queues for small amounts of money.
- Cheques may also be given in certain circumstances ( see exceptions)
- Direct credit to Account - this is possible only if the Service Provider agrees to direct credit, payment must be made in advance or on the day of the service or the latest a day after the service.
3) Late payment(administration) fee
- A fee of $10 will be applied if the payment is not received within 2 days of the completion of services. If delays in payment happens several time the direct credit option may be discontinued.
4) Exceptions:
- Client who have several services in a week could pay once a week if the service provider agrees to the same.
- Clients employing several service providers may choose to make payment for various people at one time and this may mean a delay in the payments for some of the service providers.
- Occasionally you may be requested to pay agency fees directly to the agency. This happens when a Service provide does not transfer the agency fee component of the client fee to the agency on a regular basis. The agency fee is included in the total client fee mentioned in our prices/charges tab.
- Cheques may be given and direct credit to account may be accepted especially if clients are older/disabled and unable to access ATM machines regularly or if the amount of money is large.
B) Commercial Payers
1) When and to Whom.
- Payment for commercial services must be made directly to the service provider and within 30 days of receipt of invoice sent
2) Mode of Payment - How to pay
- Direct credit to Account of the Service provider mentioned in his/her tax invoice
- Cheques in the name of the service provider or his or her registered business
3) Late Payment(Administration) fees
- Payments delayed beyond 30 days - of receipt of invoice - will incur an administrative fee of 20% of the scheduled charges. An additional Admin fee of 10% of the scheduled charge will be levied per month that payment is delayed thereafter.
