Commercial Charges

For  Housekeeping and Personal care jobs that are regular

Ex: Cleaning, Ironing, Washing, Personal care (Ex showering, dressing, toileting etc), Meal preparation, Child care &Transportation.


$44.00 per hour if the service is 2 hours or more
$51.00 if the service is just 1 hour
$73.00 if the service is just 1.5 hours
The prices include GST

Long services  ie  service > 9 hrs prices are negotiable. 

Click here to see the table of commercial charges for various other time periods

Regular jobs are those that are patterned i.e they repeat. Ex a 4 hour cleaning  job every second Friday at 11.00 am.

Regular jobs minimise administration efforts for organising Service Providers.

Non regular  jobs - Short period jobs(one or two services) and  jobs that vary in start time each occassion could incur higher costs.

If the only available workers have to travel large distances and incurr travel  costs (tickets , petrol, tolls) or it takes a lot of time , the workers would negotiate some additaionl fee as compensation.


For  “Special Skills” Jobs
Ex Gardening, Outdoor, High level Personal Care and other Special Skill Services.

Charges for jobs involving Special skills are higher.

Gardening, Outdoor and Special Skills (ex “High level Personal Care”, Handyman and “Rough” jobs) services are individually negotiated with Service providers as they may involve  specialised knowledge or equipment, hazards to health, waste disposal etc.

Gardening charges approximately $20-$25/hr above regular indoor (caring and cleaning) charges mentioned above. Add actual costs (Ex. “Tip fees” paid at council tips for green waste that does not fit in your green bin) if any.

- Your Commercial service provider is a registered Australian Business and accepts responsibility for all associated taxation, superannuation, insurance and safety matters.
- On completion of each service organised through ASSISTANZ, you Commercial Service Provider will issue you with an Invoice / Tax Invoice that quotes their ABN and shows the amount of GST(if any) included in the invoice
- Payment must be made directly to the   Service provider or his/her business. Your Commercial  Service Provider pays an agency fee to ASSISTANZ
- Payments must be made within a month after receipt of invoice sent by service provider. This credit period applies only if the payers are considered to be “reputable” businesses

Commercial arrangement definition

  • Commercial charges apply for commercial arrangements. A commercial service arrangement is one where any one of the following apply
  • The payer of the service is a registered business or organisation.
  • The payer require Tax invoices and /or other paper work.
  • Payment is not made immediately after the service.

The service may be (in fact most often is) held in a private residence, but need not necessarily be held in one Ex: Insurance companies arranging to pay for services, in the house of their injured clients / claimants. Ex :Cleaning of an Accountants home office. Ex Cleaning of a child care centre

Other Costs

  • Add cost of materials or ingredients purchased by the Service Provider on behalf of the client.
  • Add cost of mileage when a vehicle is used on the job

Normally there is no charge for travel to and from a client’s house for most areas in Sydney. However if a house is out of the way and costs incurred by service providers for commuting are not reasonable we may request reimbursement of some cost. Any such requests will usually be made prior to a service starting, not after.

Discounted Charges - Sleepovers and "Long hour" day jobs

Special (discounted) rates apply for Long hour day jobs and sleep over (12 hour) services.

Sleepovers:
For a 12 hour sleepover you will be charged for just 10 hours. This is on the condition that there are just one or two wake ups at night. It is assumed the service provider  will work about 3-4 hours and rest for 8 hours. If the person is expected to be awake then the full rate will apply.

“Long hours” day jobs:
For services over 10 hours in a day your charges could be discounted - if the job duties are not severe.

Other possible charges - Commercial jobs: 

Full fees for an arranged service will be charged in the following situations

Short notice Cancellation / Unavailability
If you or your client/claimant cancels or alters or is unavailable for a scheduled service with less than 24 hours notice.

Late Payment(Administration) fees:
Payments delayed beyond 30 days -of receipt of invoice- will incur an administrative fee of 20% of the scheduled charges. An additional Admin fee of 10% of the scheduled charge will be levied per month that payment is delayed thereafter.

Payments by commercial payers

Payments by commercial payers